Privacy Policy

Introduction

At Plothub, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your personal data. We're committed to being transparent about how we handle your information.

Information We Collect

When you use Plothub, we collect the following information:

• Account Information: Email address, first name, last name, and username
• Authentication Data: Securely hashed password (we never store passwords in plain text)
• Content: Scripts, screenplays, and other creative content you create or collaborate on
• Collaboration Data: Comments, permissions, and interactions with other users on shared projects
• Usage Data: Session information and activity logs for security and service improvement

How We Use Your Information

We use your information to:

• Provide and maintain the Plothub service
• Authenticate your account and keep it secure
• Enable real-time collaboration features
• Send important service-related emails (account confirmation, password resets)
• Improve our service and develop new features
• Protect against fraud, abuse, and security issues

We do not sell your personal information to third parties.

Data Storage & Security

Your data security is important to us:

• Encryption: All passwords are securely hashed using industry-standard bcrypt encryption
• Secure Storage: Files and content are stored on Cloudflare with appropriate security measures
• Secure Connections: All data transmitted between your browser and our servers is encrypted using HTTPS/TLS
• Authentication Tokens: We use JWT tokens for secure WebSocket connections during collaboration
• Password Strength: We enforce strong password requirements to protect your account

Data Sharing

We share your data only in these limited circumstances:

• Collaboration: When you invite someone to a project, they can see your name and the content you've shared with them
• Service Providers: We use Hetzner and Cloudflare for hosting and storage. These providers are bound by strict confidentiality agreements
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety

We do not use third-party analytics or advertising services that track your behavior.

Your Rights

You have the following rights regarding your personal data:

• Access: You can access all your personal information through your account settings
• Correction: You can update your account information at any time
• Deletion: You can request deletion of your account and all associated data
• Export: You can export your scripts and content in industry-standard formats (PDF, FDX)
• Portability: You have the right to receive your data in a portable format
• Objection: You can object to certain processing of your data

To exercise any of these rights, please contact us at the email address below.

Cookies & Tracking

We use essential cookies to provide our service:

• Session Cookies: Required for authentication and keeping you logged in
• Security Cookies: Used to protect against cross-site request forgery (CSRF) attacks

We do not use advertising cookies or third-party tracking cookies. All cookies we use are essential for the service to function properly.

Data Retention

We retain your personal information for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal compliance or to resolve disputes. Your scripts and content will be permanently deleted when you delete your account.

International Users

Plothub is operated from Brazil. If you are accessing our service from outside Brazil, please be aware that your information may be transferred to, stored, and processed in Brazil or other countries where our service providers operate, Such as: United States of America and Germany (European Union). We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws, including GDPR for European users.

Children's Privacy

Plothub is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.